The IP-based full-featured business communications system builds all the intelligence of a phone system into the phones. This unique and simplified approach eliminates the need for a central server while delivering big business communications capabilities.
Quick Edition is easily scalable, too. As you add employees, simply plug more Quick Edition phones into the network and they configure themselves.Benefits• Simplicity - Quick Edition is easy to set up, configure and use. Add phones by simply connecting them to the network and they configure themselves.• Low Total Cost of Ownership - With no centralized equipment to purchase, set up, or manage, total cost of ownership is lower compared to traditional Key or PBX systems.• Reduced Calling Costs - Routing voice traffic over a Wide Area Network or the Internet can significantly reduce calling costs.• High Reliability - Quick Edition's peer-to-peer technology (in which all the phones connect into each other rather than into a central PBX server) eliminates the single point of failure of traditional systems. Each Quick Edition phone backs up the others' features, so if one phone fails the others continue to work.• Disaster Recovery - The speed and simplicity of set up is valuable in disaster recovery and temporary office environment situations. Avaya Quick Edition is a simple yet sophisticated phone system for small businesses or small branch offices of enterprises. It delivers big business communications capabilities—including a host of call handling and mobility features, voicemail, and auto attendants—to help small offices work more efficiently and serve customers better. With Quick Edition, all the intelligence is built into the phones, simplifying set-up and ongoing management.Sophisticated Voicemail CapabilitiesQuick Edition offers a host of valuable voicemail features that drive efficiency and productivity for small businesses. Users can manage messages right on the phone’s display, prioritizing the most important ones. They can listen as messages are being left and interrupt to answer the call. When out of the office, they can check voicemail via the web and get messages in an e-mailbox. Enhanced voicemail features include:
Voicemail Backup
Greetings and Prompts
Message Waiting Indicator
Redirect to Specified Extension
Telephone User Interface
Visual Voicemail
Message Monitoring
Message Sorting
Callback from Message
Administration
Helps improve employees' efficiency and productivity, and enhances customer service by enabling staff to stay in close touch with customers.Multi-Level Automated AttendantsAutomated attendants use keypad prompts and recorded messages to allow callers to quickly reach the right person. Quick Edition allows for multiple auto attendants with pre-set or custom recordings. With the push of a button, go from daytime to nighttime settings.
Automated attendants provide call routing, direction, and/or company information to incoming callers. They improve efficiency within the office, enable fast, seamless customer service, and deliver round-the-clock customer care.Valuable Call Handling FeaturesConference up to three people quickly and easily. Prioritize calls with Caller ID. Transfer calls to colleagues with a simple button push. Use 2- to 6-digit dialing for fast call routing. See presence status of colleagues (on the phone, busy, away, etc.) right on the phone’s screen. Additional features include Call Pick Up, Call Forwarding, Call Log, Direct Inward Dial, HotKey Transfer to Voicemail, Company and Personal Directories, Do Not Disturb, Speed Dials, and Multiple Call Appearances.
Delivers a professional image to callers; helps improve efficiency and effectiveness of employees.One-Number Access for Mobile WorkersAllows individual calls to a Quick Edition phone to be automatically routed to another phone—a cell, another office, or home.
Helps increase accessibility of mobile workers and improve customer service.PickUp, Park, Page and Retrieve CallsCall pick up allows a user to pick up a call from any Quick Edition phone in the office. The call park and retrieve feature allows users to park an active call, page to alert someone else to take the call, and allows the call to be picked up from any Quick Edition phone. Quick Edition phones can handle up to 20 parked calls. Each call is given a unique ID and the duration the call has been on hold is presented on the phone's screen.
Ensures that calls are routed quickly and easily around the office, and provides a smooth transition for users who are used to the way key systems operate.Remote/Teleworker CapabilitiesProvides workers at remote locations (like a home) with access to all the features and services available to everyone on the Quick Edition system. (A VPN appliance is required.)
Employees can work from home as though they are in the office, with the ability to answer, transfer, and manage calls without missing a beat, helping to improve customer service. Businesses can expand to hire people outside their local areas.SIP Enablement Services/Communication Manager ConnectivityThis enables a Quick Edition-equipped branch office to connect to headquarters over the WAN. This is an ideal branch solution for an enterprise with a Communication Manager and Converged Communications Server running SIP Enablement Services. Connectivity between SIP Enablement Services/Communication Manager and Quick Edition is based on standard SIP signaling without proprietary extensions. Many features between an enterprise and the Quick Edition system are supported. SIP Enablement Services licenses are required to connect to the Quick Edition system.
Helps reduce Total Cost of Ownership by leveraging existing WAN or Internet connections and reducing the number of PSTN Lines. Leveraging the investment in the headquarters Communication Manager system can provide enterprise-wide dial plan benefits and the extension of many sophisticated features to enhance efficiency in the branch office.Connection via SIP Service ProviderQuick Edition phones can be connected to the SIP service provider's network directly, or through a Network Address Translation (NAT) device such as a VoIP gateway or router.
Using SIP for calling services can significantly reduce calling costs compared with traditional PSTN lines.Priority VLAN Tagging for Quality of Service (QOS)Quick Edition devices support IEEE 802.1p (priority value tagging), within the framework of the IEEE 802.1Q Virtual Bridged Local Area Networks standard. The feature allows the assignment of priority levels to Quick Edition voice and data traffic to ensure QoS at OSI Layer 2. Specifying a priority such as 5 for voice traffic and 3 for data ensures that Quick Edition voice traffic has priority over data.
Prioritizes voice traffic to ensure voice quality.Multi-site Provisioning Tool
This is a Java-based software application that provides network administrators with tools to configure one or more Quick Edition networks from a central location. Any individual Quick Edition network, subset of selected networks, or all networks added to the Multi-site Provisioning Tool can be configured at once. The Multi-Site Provisioning Tool can also be used to push software upgrades to Quick Edition systems.
Reduces the time and costs required to manage the network and Quick Edition phones by enabling administrators to configure and manage multiple sites from a central location.