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IT Technical support for small business in Brooklyn, New York

AlfeNet provides technical support for small business in New York since 1999. For seventeen years we serve companies in New York Tri-State Area. AlfeNet was founded with one thing in mind – provide IT consulting services to small and mid-size businesses in New York. Throughout years AlfeNet provides superior IT services to some of the leading companies in the fields of health-care, finance, logistic and non-profit, federal and state organizations including the Fortune 500 companies.

Our customers know that we strive to provide the best services and the most affordable solution. With our team of highly-trained Cisco, Microsoft, Red Hat certified engineers, we are able to deliver unmatched IT solutions topped with superior customer service and support. Since, majority of our customers are located in New York area we build state-of-the-art infrastructure at New York data center.
Real-time proactive monitoring helps us to provide immediate response to customer issues remotely or onsite. Real-time monitoring of network equipment insures good network health. Detailed logging provides unmatched response and greater up-time to our clients.

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AlfeNet offers a range of solutions to assist companies in meeting complex e-mail requirements, including hosted services for e-mail filtering, encryption and archiving.

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AlfeNet’s advanced monitoring systems constantly check your server and services for uptime 24 hours a day, 7 days a week, 365 days a year. If a server or service problem or malfunction is detected, we proactively begin working to correct the issue and bring everything back online.

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AlfeNet offers Lenovo Warranty repair services in New York . We also service out-of-warranty repair for brands like Apple / Mac, Toshiba, IBM, Sony, HP, Compaq and all other major brands.

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Success Stories

2312, 2016

How Did We Combat Ransom Cryptolocker Virus

December 23rd, 2016|Categories: Success Stories|0 Comments

Ransom Cryptolocker Client’s Challenge A New York City company faced a modern date kidnapping – data cryptolocker. When the client tried to open any documents on their computer he could not. There was only a cold pop-up message on the screens: (…)Your personal files are encrypted!(…) The single copy of the private key, which will allow you to decrypt the files, located [...]

812, 2016

Cisco Video Surveillance UCS Platform

December 8th, 2016|Categories: Success Stories|0 Comments

Client Challenge A local company with several office branches and warehouses made use of separate analog video surveillance systems at each location.   Recorded video data was stored on the hard drive of the computer at the individual facilities, which rendered it vulnerable to break-ins, where the equipment could be tampered with or stolen, as well as to disasters like fire and water damage.   Maintenance [...]

812, 2016

Email Filtering

December 8th, 2016|Categories: Success Stories|0 Comments

Client Challenge A medium-size local company had extensive problems managing their email system.  They used an in-house mail server dependent on internet connectivity which required an excessive amount of maintenance, ratcheting up their costs unnecessarily.  In particular they were deluged with spam, to the point that culling out relevant messages from the sea of junk mail was nearly impossible.  Spam messages opened accidently resulted [...]

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